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The Raiffeisen principle
• We know our customers and our region.
• In our organisation, specialist and decision-making competence
are united under one roof.
• This assures our customers of swift and transparent decisions.
• We are there for our customers whenever they need us.
We handle our customers on an equal footing and with respect
and appreciation.
• We live and breathe our familiar relationships with customers.
• That is because closeness generates trust and brings security.
What the Raiffeisen principle means
Our swift decisions in the region
Unsere persönliche Nähe zum Kunden
• Wir sind für unsere Kunden da, wenn sie uns brauchen. Wir begegnen
unseren Kunden auf Augenhöhe mit Respekt und Wertschätzung.
• Wir leben die persönliche Nähe zu unseren Kunden.
• Denn Nähe schafft Vertrauen und bringt Sicherheit.
Our familiarity with our customers
The collectively developed Raiffeisen principle was presented at a staff event. Everyone received Nordic walking sticks,
which stand for the new principle’s thrust and stability. From left to right: RLB management board director Reinhard Mayr,
Hermann Maier, RLB management board chairman Dr Hannes Schmid and supervisory board member Josef Chodakowsky
from Raiffeisenbank St. Anton am Arlberg